FAQs
See below for commonly asked questions (click on the question for a drop-down answer).
Can you help us with our application?
Yes. We are very experienced in providing support with draft applications and have an impressive track record in this area. Please see our 'Support' page, call or email.
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What is a 'Health Check'?
This is our term for working with you to give you a clearer picture on where your organisation is at a point in time with regard to the effectiveness of your employer engagement and your readiness for a TQS application. Typically, we would analyse documentation, come onsite to work with you and your colleagues, speak with a sample of employer customers, summarise our findings and work with you on an action plan. Please see the 'Support' page for further information.
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How much will the support cost? Can we get a diagnostic and cost estimate now?
The cost of support will vary for each Provider, based on what you want and need. We would expect you to have had discussions with your local development agencies, employer partners and so on. We are happy to have a preliminary discussion with you (at no obligation) and to provide a cost estimate based on that discussion. Please email info@tqssupport.org or call us on 01273 389892.
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We didn't go for the Action for Business College or a similar employer engagement standard, and we are a small organisation, not a college. Can you still help?
Absolutely. Our support has been developed with large and small organisations in mind, and for Providers of all types. It is not a problem if you have not undertaken Action for Business Colleges or similar, nor is it a problem if you are not a college.
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As a busy, medium-sized private training provider, I know there will be real problems getting groups of people together to prepare for the TQS. Do you offer alternatives to training meetings and conferences?
We understand the pressures on staff at all levels in training organisations. That is why we have created and delivered flexible support programmes that combine face-to-face activities (such as health checks) with electronic research (such as initial application checks) and telephone and email mentoring.
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What about the other types of support available?
There may be some national, funded support available and you should investigate this. The Certificating Body will support you in understanding the TQS once you begin the application process. There are also various independent consultants and small organisations offering support with the TQS (although some of these may not be quality assured or may be offered by organisations and individuals who do NOT have a substantial history of TQS specialism). We are happy to adapt bespoke provision to reflect and to complement other development activity you may have undertaken.
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